Services
When using Blackwood Property you get access to a large variety of property management services. We’re the definition of hands-on management. Blackwood Property will go the extra mile to achieve positive outcomes, at competitive rates. All while offering extra services that no other management company does!
You can learn more about Blackwood Property by reading our information pack:
Information Pack
Marketing Package
- Photography
- Response to queries from prospective clients
- Promoting on multiple websites
- Taking care of your property whilst vacant
- Advertising sign on your property yard/fence
- Finding prospective clients
- Organising showings
- Processing applications
- Compliance with Fair Trading Act 1986 & advertising bylaws
- After-hours lease signing. We’ll sign leases up until 8pm at request
- After-hours showings
Vacancy Management
- Regularly checking on the property while it’s vacant
- Advertising the property
- Conducting showings
- Handling requests from prospective clients
Inspections
- Inspections are conducted at the inception of the tenancy and at the conclusion
- Quarterly inspections conducted
- Comply with your insurance policy
- Photography
- Explanations and notes
- Compliance with RTA 1986 obligations on inspections
- Regular random drive-by inspections to keep an eye on your property while it’s tenanted
- Inspection reports
- We’ll look to identify any issues that may appear
- Professional relationship management with tenants
- Tenancy agreement compliance
- Eviction coordination
- Tenancy Tribunal management
Financial Management
- Save money on maintenance
- Save money on labour costs
- Save money on transport costs
- We’ll conduct minor repairs and servicing ourselves during inspections at no extra cost to you
- FREE lock changing
- FREE ceiling insulation installation
- FREE tools to borrow
- FREE management during vacancies
- FREE inspections during vacancies
- FREE discounts
- Financial statements
- Reduce rental arrears with a manager
- Declaring, managing, and refunding bond
- Addressing rental arrears should they ever occur
- Insurance compliance
- Managing rent collections
- Save money on property management using Blackwood Property
- We’ll help save you money on your other properties too!
Digital Copies
- Secure digital backups exclusive to your access
- Documentation is backed up
- Invoices are stored
- Financial statements are backed up
- Access photography
- See your property spreadsheet
- Access at anytime or anywhere
Tenant Management
- Tenant solicitation
- Compliance with Residential Tenancies Act 1986
- Compliance with Human Rights Act 1993
- Negotiation and management
- Increased tenant retention
Taking Care of Maintenance
- Organising contractors to attend any issues
- Negotiating a better price with contractors and suppliers
- On call 24/7 (toll-free) to handle those phone calls!
- Negotiating and sourcing discounts for materials
- Take advantage of our professional relationships with contractors and suppliers
- We conduct minor repairs and servicing while we inspect (at no extra cost to you!)
- Keeping a watch on contractors
- We provide free maintenance and care services of our own (complimentary services)
- Managing invoices (keeping digital copies, ensuring payment)
- Ensuring invoices are accurate
- Emergency planning
- Asking councils to clean storm drains
- Organising delivery of supplies
Tenancy Tribunal Management
- We’ll handle applications to the Tenancy Tribunal when tenant is in arrears
-We’ll attend Tenancy Tribunal hearings
- We’ll organise a case
Rental Arrears Management
- Landlords are alerted of any arrears, should they ever happen
- We will immediately contact tenants to remedy the issue
- Should tenants have any issues, we’ll look for ways to address the root cause of their problem
- Tenancy Tribunal management
- Tribunal management
- Eviction management
- Organising debt collection
An Extra Pair of Hands
- Bounce ideas off us. Get a second opinion.
- We help you tow the line between a repair that is tax deductible/a non-deductible improvement
- We’re neutral observers. We’re able to objectively address situations without emotion.
- We’re able to say no to unfair requests
- We’re able to avoid manipulation and stories
- Expertise. We can help answer your questions.
Rental Appraisal
- FREE rental appraisal
- Regular rent reviews
- Market knowledge and expertise
- Appropriate rental valuations during tenancy renewals
Fulfilling Legal Obligations
- Residential Tenancies Act 1986
- Bill of Rights Act 1990
- Human Rights Act 1993
- Fair Trading ACt 1986
- Privacy Act 2020
- Healthy Homes Standards Regulations 2019
- Smoke Alarms and Insulation Regulations 2016
- Osaki Ruling
- Property Law Act 2007
- Council bylaw compliance
- Using free legal resources to save you money
- Draw upon our expertise to help save you money
- We help manage Tenancy Tribunal cases
- Staying updated on legislative changes
Communication
- We’ll keep you informed throughout the tenant selection process
- We’ll report any issues we have
- Reporting condition of property
- Advertising the property
- Handling tenant communication
- Communications to tenants as required by RTA 1986 at appropriate dates
- 24/7 toll-free number
- Communication over FB messenger, Telegram, SMS, email, phone, and in-person
- Meetings can be conducted at locations of convenience to you
Achieving Positive Outcomes
- We’re happy to lend tools to tenants to help fulfil their part of the tenancy agreement
- We’re outcome focused
- Should tenants need reasonable help (eg. few weeks of mowing) we’d be happy to do it for free. It’s all about outcomes
- We’re also happy to lend tools to landlords
- Ensuring quiet enjoyment by reporting any noise, mess, anti-social activity we may notice in the neighbourhood
- Helping you avoid those nasty 3am phone calls!
- Making life easier for tenants and landlords alike
- Mediation
- Council lobbying against rate increases
- Getting in touch with MPs to promote landlord interests